I called Paul to discuss the air test I needed to be carried out. He kindly sent through a check sheet, and a test was book promptly. On arrival, Paul had a good look around. He was concerned that the test may not be possible, and offered to return, with no charge for the abortive visit which I thought was very honourable, however, I had confidence in my build and a positive result was achieved, and paperwork was issue promptly. Very professional service and certainly not looking to waste his customer’s money.
Director, INTOHEAT Ltd